We thank you for visiting our website: https://printerstrinidad.com/ and want you to feel comfortable
about transacting business with us.
We strive for 100% customer satisfaction and 100% product quality:
In the unlikely event you are not 100% satisfied with your purchase due to the product being not as advertised, defective or in your justifiable opinion of poor quality, you can either return your order for a partial refund or exchange it for something else of equal value. In general you can return or exchange your purchase for up to 2 days from the date you received the product. Refund of amount would be done within 14 days. All refunds and rebates of any kind must ensure that the product is in the same condition that it was received. Any other condition the product is in would disqualify the product from a refund process.
Some products also carry a return or refund policy other that 30 days, being more or less. Products having a return of refund policy other that 30 days arrangement would be clearly stated and advised in the related product details on this website.
Returned or exchange products must be in the condition you received them and in the original box and/or packaging. The customer would be responsible for all shipping and freight charges in having the product returned to us.
Refund and Return Statement for products which are absolute new and perfect condition:
In the event if you are not 100% satisfied with your purchase due the product being no more required by you, or for whatever other reason you wish to return besides, it being not as advertised, defective or in your justifiable opinion of poor quality, you can either return your order for a refund, less 10% restocking fee, or exchange it for something else, of the equal value, less 10% restocking fee.
Restocking fee is 10% of the price that was paid. In this case you can return or exchange your purchase for up to 7 days from the date you received the product. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. You would be responsible for all shipping and freight charges in having the product returned to us. Nevertheless please gave us the opportunity to deal with, or rectify any concern you may have arising.
Refund and Return Statement for services:
Since we strive for 100% service quality, in the event if you are not 100% satisfied with our service provided to you, you can request a 100% refund within a 2 day period. In this case you can request a service refund for up to 2 days from the date you received the completed service. Please be guided by what is recommended when a service is rendered. A refund may be denied or debated in the event of your incorrect use or abuse of a product after being serviced. Nevertheless please gave us the opportunity to deal with, or rectify any concern you may have arising with our service.
If there are any questions regarding this policy you may contact us using the information below.